QUALITY CARE INITIATIVES

Working together to provide the highest level of care

We know you’re committed to providing quality care to your patients. Here’s the information you need to help maximize your performance in our quality programs.

Provider seated at his desk working from his laptop.

Tennessee Health Care Innovation Initiative

THCII quality programs

Led by the state of Tennessee, THCII was created to lower costs and improve health care for Tennesseans. The program is designed to shift the health care system from volume-based to value-based, while protecting our members' physical and financial health by reducing ineffective or inappropriate treatments. In turn, doctors and hospitals are rewarded for delivering high-quality, efficient medical care.

The state of Tennessee launched the THCII to help improve the health of Tennesseans and address health care spending by changing the way health care is paid for in Tennessee. By moving toward a reimbursement model that pays providers based on quality and value rather than volume, doctors and hospitals are rewarded for delivering high-quality, efficient medical care.

THCII is focused on three key areas: Episodes of Care, Tennessee Health Link and Patient-Centered Medical Home.

State of Tennessee THCII resources

For questions, email the Division of TennCare at payment.reform@tn.gov

More about the THCII program

QUALITY CARE INITIATIVES

Enhancing care in our state

  • Working together

    As a provider in our BlueCare Tennessee networks, we trust you. We know you know how to take care of your patients. Our quality campaigns, tip sheets and clinical information aren’t intended as medical advice or direction for the care you provide, but to provide helpful tips and show you the best way to document care for the claims you submit based on your patients’ conditions.

  • National quality care standards

    Improving the health of your patients and our members is a goal we share, and we intend to work with you toward meeting and exceeding national standards of health care for them. Our standard of quality is set by the National Committee for Quality Assurance (NCQA) and is followed by more than 90% of the country’s health plans.

  • HEDIS® scores

    NCQA evaluates our health plan performance with the Healthcare Effectiveness Data and Information Set – better known as HEDIS. Our HEDIS scores are a measure of how well providers in our networks deliver care to members based on several factors, including effectiveness of care, ease of access and patient experience.

    HEDIS® is a registered trademark of the National Committee for Quality Assurance.